Shipping

Shipping information

At The Shoe Outlet, customer satisfaction is our primary goal. Without our loyal customers, we wouldn't be able to operate.

Important Shipping Information: 

1. Once your order is paid for, please allow 2-4 business days for order processing.

  • All items are subject to a handling period before they are dispatched. 
  • 99% of orders leave the warehouse within 2 to 4 days of payment.
  • Once the order has been shipped, you will receive an email notification. 
Delivery can take between 7 days and up to 4 weeks from the date of order. Average delivery time in the USA is 7 to 14 days. Delivery times are based on our supplier locations which vary based on product and season (we select and review the roster of suppliers for product and shipping quality on a regular basis.)

2. We ship all over the world and transit times vary depending with your location. If you don't receive your package within the estimated shipping time, please contact us and we'll advise you on the location of your order.

Location

*Estimated Shipping Time

United States

7-14 Business days

Canada & Europe

10-20 Business days

Australia, New Zealand & Asia

10-30 Business days

Central & South America

15-30 Business days

 

3. We ship worldwide so no matter where you are in the world, if you order from our store, you will receive your package direct from our suppliers.

4. For logistical reasons, items in the same purchase will sometimes be sent in separate packages. We do this to expedite your order reaching you on time in the shortest amount possible. Please keep this in mind when receiving your packages. 

5. Please note, The Shoe Outlet is not responsible for any custom fees once your order is shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country. Of the 1000's of products shipped we're yet to experience this but it is highly dependent on country.